Online Training

Rookie Recruiter Training Program

February - March 2011  

 

This is a highly cost and time effective training program for rookies entering the recruitment industry, which is being conducted completely online from the comfort of your desk and computer.

 

The Rookie Recruiter Training Program is structured to run over eight sessions of 2.5 hours per session per week over 2 months. Each session will include a new topic and a review of the previous week�s material and assignments.

 

All webinar sessions are recorded, so if you cannot attend one or more sessions, you can access the full recording at any time. Similarly, if you wish to register now or in the future for this Program, you can do so at any time. All past recordings will be made available to you in accordance with the Conditions and Options of Enrolment.

 

HOW TO REGISTER AND ENROL

Registration is different for MEMBERS and NON-MEMBERS.

 

"MEMBER" means you have purchased and paid for a membership to the RossClennett.com Professional Development Community. If you are not sure whether you are a member or not, please email the Program Organiser to check. Otherwise, click on the button that applies to you for Conditions and Options of Enrolment.

 

CURRENT MEMBER ENROLMENT           NON-MEMBER ENROLMENT

 

Session 1    Tuesday 15 February  11.30am � 2pm

Content: Program Kick-Off and

Topic: Introduction to the recruitment industry 

  • The role of recruitment agencies
  • Data on the Australian & NZ labour markets and the recruitment industry
  • The role of the recruiter
  • The 6 critical success competencies
  • The recruitment process
  • What you can expect in the next 6 months
  • What success as a recruiter can lead to
  • RCSA Code for Professional Conduct
  • My Top 5 success principles for recruiters
  • How the seven remaining sessions will be structured

 

Session 2    Tuesday 22 February  11.30am � 2pm

Content: Review Week 1 and

Topic: Running your desk, managing daily and weekly activities 

  • The mindset you need to accomplish more in a day
  • Technology � our friend or enemy?
  • How to start the day powerfully
  • Recognising and avoiding time wasting activities and people
  • How to quickly move your mood and energy from �down� to �up�
  • How to handle interruptions from work colleagues
  • Tips for reviewing your day/week/month
  • KPIs � which ones you should set and how to make KPIs work for you
  • Business Development Module 1: your target market

 

Session 3    Tuesday 1 March    11.30am � 2pm

Content: Review Week 2 and

Topic: Sourcing and screening candidates

  • Where, and how, to find good candidates
  • Job ad writing tips that will assist you with quick screening conversations
  • How to read resumes effectively and quickly
  • How to prepare for phone screening conversations
  • The key questions to ask in conducting quick and effective phone screening
  • The 3 �labels� to give screened candidates
  • How to respectfully say �no� to a candidate
  • How to handle difficult candidates on the phone
  • Briefing candidates for their interview with you
  • Candidate resume accuracy and completeness
  • Background checks, confidentiality and privacy law: What you need to know
  • Business Development Module 2: How to reach your target market

  

Session 4    Tuesday 8 March   11.30am � 2pm

Content: Review Week 3 and

Topic: Interviewing (temp and perm) 

  • The importance and benefits of effective interviewing
  • Your role and responsibilities as an interviewer
  • The 3 pillars of an effective interview
  • Behavioural event interviewing � what it is and why you should use it
  • The structure of an effective interview
  • Effective preparation for an interview
  • How to rapidly build rapport
  • Discovering the two different types of candidate motivation
  • The resume gaps you need to fill in
  • The fundamental differences between temp and perm interviews

 

Session 5    Tuesday 15 March  11.30am � 2pm

Content: Review Week 4 and

Topic: Reference checking and managing candidate expectations about their job search

  • Privacy fundamentals of reference checking
  • The critical information you need from candidates about their referees
  • The structure of an effective reference checking conversation
  • How to elicit valuable information from a reluctant referee
  • The cover-all questions you can ask every referee
  • What candidates expect from recruiters
  • Feedback to candidates about their resume and interview performance
  • Appropriate communication frequency between a recruiter and candidate
  • Business Development module 3: Principles of telemarketing success
  • Business development module 4: The telemarketing call

 

Session 6    Tuesday 22 March   11.30am � 2pm

Content: Review Week 5 and

Topic: Taking a job (both temp and perm) and managing client expectations about candidates

  • Preparation prior to taking a job brief

  • The critical job-related information you need to know

  • How to elicit a competency-based key selection criteria

  • Understanding, and managing, the client�s expectations about candidates

  • Presenting your recommended recruitment strategy to the client

  • When and how to ask for exclusivity on the assignment

  • How to ensure the job is both �real� and �current�

  • How to identify clients that will waste your time and become profit-killers

  • Business development module 5: How to use online networking and social media

 

Session 7    Tuesday 29 March   11.30am � 2pm

Content: Review Week 6 and

Topic: Managing the assignment from job-in to guarantee fulfilled (temp and perm)

  • How to assess candidates for your short list
  • Essential preparation for presenting a short list
  • How to present a short list and arrange interviews
  • Coaching your candidates and clients on effective interviewing techniques
  • Gaining effective client and candidate feedback on interviews
  • The �trial close�: Presenting and negotiating offers
  • Handling counter-offers
  • Ensuring the candidate starts
  • Recommended communication during the candidate�s probation period
  • Business development module 6: reverse marketing candidates

 

Session 8   Tuesday 5 April  11.30am � 2pm

Content: Review Week 7 and

Topic: Business development and building a personal brand 

  •  Review of all six previous business development modules
  • Live networking � where to go and how to build contacts
  • Who you know versus who knows you
  • How to build a strong personal brand
  • How to build key accounts
  • Key learnings from the whole program