Online Training
Rookie Recruiter Training Program
February - March 2011
This is
a highly cost and time effective training program for rookies entering the
recruitment industry, which is being conducted completely online from the
comfort of your desk and computer.
The Rookie
Recruiter Training Program is structured to run over eight sessions of 2.5 hours
per session per week over 2 months. Each session will include a new topic and a
review of the previous week�s material and assignments.
All webinar
sessions are recorded, so if you cannot attend one or more sessions, you can
access the full recording at any time. Similarly, if you wish to register now or
in the future for this Program, you can do so at any time. All past recordings
will be made available to you in accordance with the
Conditions and Options of Enrolment.
HOW TO
REGISTER AND ENROL
Registration is
different for MEMBERS and NON-MEMBERS.
"MEMBER"
means you have purchased and paid for a membership to the RossClennett.com
Professional Development Community. If you are not sure whether you are a
member or not, please email the
Program Organiser
to check. Otherwise, click on the button that applies to you for
Conditions and Options of Enrolment.
Session 1 Tuesday 15 February
11.30am � 2pm
Content:
Program Kick-Off and
Topic: Introduction to the recruitment industry
-
The role of recruitment agencies
-
Data on the Australian & NZ labour markets and the recruitment industry
-
The role of the recruiter
-
The 6 critical success competencies
-
The recruitment process
-
What you can expect in the next 6 months
-
What success as a recruiter can lead to
-
RCSA Code for Professional Conduct
-
My Top 5 success principles for recruiters
-
How the seven remaining sessions will be structured
Session 2 Tuesday 22 February
11.30am � 2pm
Content:
Review Week 1 and
Topic: Running your desk, managing daily and weekly activities
- The
mindset you need to accomplish more in a day
-
Technology � our friend or enemy?
- How
to start the day powerfully
-
Recognising and avoiding time wasting activities and people
- How
to quickly move your mood and energy from �down� to �up�
- How
to handle interruptions from work colleagues
-
Tips for reviewing your day/week/month
-
KPIs � which ones you should set and how to make KPIs work for you
-
Business Development Module 1: your target market
Session 3 Tuesday
1 March
11.30am � 2pm
Content:
Review Week 2 and
Topic: Sourcing and screening candidates
-
Where, and how, to find good candidates
- Job
ad writing tips that will assist you with quick screening conversations
- How
to read resumes effectively and quickly
- How
to prepare for phone screening conversations
- The
key questions to ask in conducting quick and effective phone screening
- The
3 �labels� to give screened candidates
- How
to respectfully say �no� to a candidate
- How
to handle difficult candidates on the phone
-
Briefing candidates for their interview with you
-
Candidate resume accuracy and completeness
-
Background checks, confidentiality and privacy law: What you need to
know
-
Business Development Module 2: How to reach your target market
Session 4 Tuesday 8
March
11.30am � 2pm
Content:
Review Week 3 and
Topic: Interviewing (temp and perm)
- The
importance and benefits of effective interviewing
-
Your role and responsibilities as an interviewer
- The
3 pillars of an effective interview
-
Behavioural event interviewing � what it is and why you should use it
- The
structure of an effective interview
-
Effective preparation for an interview
- How
to rapidly build rapport
-
Discovering the two different types of candidate motivation
- The
resume gaps you need to fill in
- The
fundamental differences between temp and perm interviews
Session 5 Tuesday
15 March 11.30am � 2pm
Content:
Review Week 4 and
Topic: Reference checking and managing candidate expectations about their
job search
-
Privacy fundamentals of reference checking
- The
critical information you need from candidates about their referees
- The
structure of an effective reference checking conversation
- How
to elicit valuable information from a reluctant referee
- The
cover-all questions you can ask every referee
-
What candidates expect from recruiters
-
Feedback to candidates about their resume and interview performance
-
Appropriate communication frequency between a recruiter and candidate
-
Business Development module 3: Principles of telemarketing success
-
Business development module 4: The telemarketing call
Session 6 Tuesday 22 March
11.30am � 2pm
Content:
Review Week 5 and
Topic: Taking a job (both temp and perm) and managing client expectations
about candidates
-
Preparation prior to taking a job brief
-
The
critical job-related information you need to know
-
How to
elicit a competency-based key selection criteria
-
Understanding, and managing, the client�s expectations about candidates
-
Presenting your recommended recruitment strategy to the client
-
When
and how to ask for exclusivity on the assignment
-
How to
ensure the job is both �real� and �current�
-
How to
identify clients that will waste your time and become profit-killers
-
Business development module 5: How to use online networking and social
media
Session 7 Tuesday
29 March 11.30am � 2pm
Content:
Review Week 6 and
Topic: Managing the assignment from job-in to guarantee fulfilled (temp and
perm)
- How
to assess candidates for your short list
-
Essential preparation for presenting a short list
- How
to present a short list and arrange interviews
-
Coaching your candidates and clients on effective interviewing
techniques
-
Gaining effective client and candidate feedback on interviews
- The
�trial close�: Presenting and negotiating offers
-
Handling counter-offers
-
Ensuring the candidate starts
-
Recommended communication during the candidate�s probation period
-
Business development module 6: reverse marketing candidates
Session 8 Tuesday 5 April
11.30am � 2pm
Content:
Review Week 7 and
Topic: Business development and building a personal brand
-
Review
of all six previous business development modules
-
Live networking � where to go and how to build contacts
- Who
you know versus who knows you
- How
to build a strong personal brand
- How
to build key accounts
- Key
learnings from the whole program