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InSight issue 600 arrives, today, nearly 13 years after the first issue of InSight was published, on 26 September 2007.

In that original issue, I articulated my aim for this newsletter

Each week I will write an article that may be an interview, an opinion piece (like this week), a skills article or something else. Whatever it is, my commitment is to make it worth reading…..I want this newsletter to be useful to recruitment owners, managers, and desk-level recruiters as well as vendors and others who have an interest in our industry.

Over the past 12 years and 11 months, I have published over 700 blogs, all the while attempting to stay true to that original aim of writing material that is worth reading for all participants in the local recruitment industry.

The most important foundation of any topic I write about is being curious about the topic. If I am curious and engaged in the topic I want to dig into the specifics of it, find a new angle, or look for the juxtaposition with another topic.

My core driver for writing is learning. I write to educate myself but in a way that I hope both educates and entertains others.

I am used to the range of reader reactions, covering delight, upset, and boredom, caused by my return to a topic multiple times.

Topics such as; Hays’s ongoing success, the incompetence of the Rubicor directors, the decline of Clarius/Ignite, the actions of SEEK, ethical standards, the leadership vacuum at Michael Page, interviewing and assessment, industry award winners, productivity and badly behaving employers, are all ones that will cause readers to either settle in with a cup of coffee or roll their eyes and move on.

As I consider what has happened since I published issue 1 of InSight it’s hard to ignore the impact of what’s happening right now, as the world deals with the health and economic chaos caused by the coronavirus.

One of the practises I have found most helpful, whenever I have faced challenges is to reflect on the five key character strengths; gratitude, optimism, zest, curiosity, and the ability to love and be loved, that are more closely and consistently related to life satisfaction than other character strengths.

Here’s how I reflect on each of these strengths on the occasion of InSight’s 600th issue,


The most gratifying aspect of writing has been the reader support for the charitable cause that is closest to my heart – The Mother’s Day Classic. Over nine fundraising campaigns, the community has been responsible for just over $66,000 in total donations. Thank you for your donations that make a massive difference to the people who have been positively impacted by the 70 breast cancer research projects that are fully funded by MDC donations.


Recruitment is a critical foundation stone of national happiness and productivity and I am optimistic that will never change.

The outcome of effective recruitment where the candidate, hiring manager, employer and job are all aligned is positive for all concerned.

I am optimistic that skillful human recruiters will never be unimportant no matter how significantly the tools and processes of recruitment may change.


Zest makes an individual loaded with positive vitality that emanates from him to others around.


I have gained, and continue to gain enormous energy from the countless good news recruitment stories I hear, and have been part of.

As a blogger I love to highlight, acknowledge and celebrate the many people who make, and have made, our industry effective and respected.

I hope my zest for sharing these stories, in turn, inspires others to create and leave their own positive legacy with those they meet with along their journey in recruitment.


I like to find an interesting story to tell that hasn’t been written, or at least a new angle to an existing story. This curiosity is an important part of what keeps me blogging.

My desire to use facts and personal experiences drives to invest the (many) more hours it usually takes to write a more detailed blog such as

The views that those blogs, and others like them, generate suggest that readers also like reading these types of stories

Capacity to love and be loved

I owe my mother and my father so much.

My father passed away in 2015. The previous year I wrote a short blog about his contribution to my life.

My mother, now 81, plays 18 holes of golf twice a week and is still as sharp and zestful as ever.

I always experienced love in the way my parents raised my three sisters and I. Just importantly, I always observed great respect being paid to women in all interactions with family and friends.

In my formative years, I only ever knew women as smart, capable and strong. And that’s what I have continued to experience in my relationships with women.

In that vein, I have done my best to be a man who, not just regards women as equal, but as one who will lead by example in the home, urge other men to change their attitude and suggest where our industry could do better.

One of my most satisfying blogs was the one I wrote that highlighted the man in our industry (V John Plummer) who was a pioneer in men’s attitudes to women in the Australian workplace.

I love what I do and I love the industry that has given me so much to be grateful for.

I am not sure whether there will be InSight issue 1000 but I’ll keep writing for a while yet.

Thanks for being along for the ride so far.


Related blogs

What’s your legacy?

A Lesson in Humility by John Colebatch

The Good News About Being Fired


  1. James Purtell on 21/08/2020 at 8:07 am

    What an excellent piece. Thanks, Ross.
    I’m fairly confident I’ve read all of your blogs to date and I always look forward to the honest and fearless approach you apply to your writing.
    You are a stalwart advocate for our industry and it would be a lesser industry without your contribution.
    So, I’m sure I’m not alone when I say, please keep on contributing!

    • Ross Clennett on 21/08/2020 at 1:58 pm

      Thanks, James. I am glad my material is still valuable for you. I appreciate the support you have provided to me and my business over the journey.

  2. Ange Connor on 21/08/2020 at 8:20 am

    Congrats Ross, what a milestone! Have read your blogs for many many years now and subscribing to your blog is covered in our induction process for new employees because of the value your blogs provide to our industry. Look forward to reading many more of your Insight’s.

    • Ross Clennett on 21/08/2020 at 1:59 pm

      Thanks, Ange, that’s good to hear. It’s been great working with you and all the team at Inspire HQ over the years. I appreciate your support.

  3. susie rogers on 21/08/2020 at 8:50 am

    Ross, you have been quite the inspiration for many and now more that ever, a great connector to a sector facing some enormous challenges; but more often than not , a realty check as you urge us to take a good, long, hard look at at ourselves. Thank you and keep on Blogging!

    • Ross Clennett on 21/08/2020 at 2:00 pm

      Thanks, Susie. I’ll keep writing as long as I am enjoying it and have something to say.

  4. Steve Rogers on 21/08/2020 at 9:45 am

    Good blog Ross. Thanks. So true at anytime but even more so now.

  5. Ross Clennett on 21/08/2020 at 2:00 pm

    Thanks, Steve. I’m glad it resonated with you.

  6. Peter Noblet on 21/08/2020 at 2:16 pm

    As ever Ross, a really good read. Thanks for the insights you provide, your views on what is happening, and for your candour! Keep them coming!

    • Ross Clennett on 25/08/2020 at 9:40 am

      Thanks, Pete. I appreciate your feedback and support.

  7. Jane Carey on 21/08/2020 at 4:14 pm

    Congratulations on a great achievement Ross – there is rarely an instance where I don’t read one of your blogs. I think this is because it is clear that time, thought and research have been put into your articles. It is great that you both hold the industry to account as well as celebrate its achievements. Thanks for continuing to provide us with thought provoking content!

    • Ross Clennett on 25/08/2020 at 9:43 am

      Thanks, Jane. I do my best to balance my writing across the high points of our industry through to the areas where we need to lift our game. I appreciate your long-term interest in my content.

  8. Tania Kapell on 25/08/2020 at 1:26 pm

    I think I may have read every one of your blogs since issue 1. I look forward to your insightful content, your sincerity and frankness and hope that you continue blogging for many years to come… “we are listening”!!
    Many thanks Ross!

    • Ross Clennett on 26/08/2020 at 9:55 am

      Thanks, Tania. I appreciate your long term support and ongoing feedback.

  9. Nicole Underwood on 31/08/2020 at 5:25 pm

    Congrats Ross! Your blogs are always insightful, inspiring and full of knowledge. I always share them with my team and it brings up lots of conversation for us! You continue to be generous in sharing this ‘free’ content and that is very admirable. Thank you for your wise words!

    • Ross Clennett on 01/09/2020 at 1:41 pm

      Thanks, Nicole. I appreciate your feedback and ongoing support of my material. It’s also great to know how you use the blogs to benefit your team.

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