Press & Media Mentions

3 November 2008, Recruiter Daily   
Keep your temp margins and your gross profit healthy
Vigilance in nine specific areas will help ensure you generate the greatest possible returns from your temp desk, according to recruitment trainer and coach, Ross Clennett.
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17 October 2008, Recruiter Daily   
Stop making unwise assumptions about clients and candidates
There are 15 common assumptions recruiters make about clients and candidates that result in wasted time and effort, or lost income, according to trainer Ross Clennett.
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29 September 2008, Recruiter Daily   
Agency recruiters must focus on their competitive advantages
Agency consultants must focus on their five main competitive advantages over internal recruiters in order to win the war for talent, according to trainer Ross Clennett.
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26 September 2008, ShortList  
Walk away from bullying, cheapskate clients: Ross Clennett
Recruitment companies will preserve their cashflow and their credibility by walking away from bad clients, says recruitment trainer Ross Clennett.
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24 September 2008, ERE.net 
What a Journey!
I was surfing the Internet this week and came across a fabulous story that is a perfect metaphor for how much things have changed in the world of recruitment since the rise of the Internet coincided with the global shortage of skills. Unusually, it’s a recruitment story from the work of rock music.
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September 2008, Recruitment Extra (Cover Story)  
Managing Your Business Message
Managing your business message with employees is critical. It's even more important than the business message you deliver to clients and candidates ...
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15 September 2008, Recruiter Daily   
Are you a passive or assertive recruiter?
Passive recruiters watch things happen, while assertive recruiters make things happen, according to trainer Ross Clennett. Here he shows how to become the latter.
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4 September 2008, Recruiter Daily   
New consultants copying "bad habits"
Assembled at the RCSA international conference in Christchurch last week, the panel members agreed that the industry is still not doing enough to train consultants and is stuck in an old training paradigm. Industry trainer Ross Clennett told the conference that too often, "new recruiters sit in on interviews and copy the bad habits of senior people and they go repeating those bad habits".
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29 August 2008, ShortList  
Recruitment industry still failing to develop its staff, say industry trainers
The recruitment industry is failing its staff and damaging its profitability and reputation by not committing adequate funds to training, according to long-term industry educators Ross Clennett and Anthony Sork.
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18 August 2008, Recruiter Daily   
Stop asking ineffective interview questions
Asking candidates ineffective questions in interviews can undo all the hard work you've done up to that point, according to recruitment trainer Ross Clennett.
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25 July 2008, Recruiter Daily   
Probe further into "personality conflict" answers 
Any recruiter who simply accepts "personality conflict" as a candidate's reason for leaving their last job should be counselled and given a written warning, according to trainer Ross Clennett.
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12 July 2008, The Age MyCareer   
What questions should I avoid asking in an interview?
Ross Clennett answers questions in the "Any Questions" column of MyCareer.
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07 July 2008, Recruiter Daily   
Make a "quantum leap" in your results this year
A rigorous analysis of your past year's performance is the first step to significantly improving next year's results, according to coach Ross Clennett. Here he provides eight areas to review to help you set new targets.
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5 June 2008, Recruiter Daily   
Four tips to build your credibility with prospective clients
Credibility is crucial to your success as a recruiter, according to trainer and coach Ross Clennett. Here are his four tips for conversations that will help you seem more credible.
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May 2008, Australia Institute of Management (AIM) 
What can Gordon Ramsay teach us about business leadership?
Ramsay may not be the model leader that our parents wished us to be (I wouldn’t advocate the swearing) but he fronts a reality television show that leaves all the others for dead as far as providing lessons in leadership and success in business.
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17 March 2008, Recruiter Daily  
How thorough are your background checks?
Are you aware of which background checks you can undertake without needing a candidate's express permission? In this article, trainer Ross Clennett outlines some of the checks you should perform.
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26 February 2008, Recruiter Daily  
Stand firm on your Temp-to-Perm Fees
Do your clients pressure you to heavily discount, or even waive, your temp-to-perm fees?  Recruitment trainer Ross Clennett urges you to resist them and provides nine compelling points to back up your argument.
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12 February 2008, Recruiter Daily  
Identify and eliminate your "Profit Killers" to become a top biller
One of the most significant things a recruitment consultant can do to improve their success is not to work longer and harder, but to identify and act on "profit killers", according to industry trainer and coach, Ross Clennett.
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December 2007, Recruitment Extra  
Recruitment Industry Management Forum
2nd November 2007 - Sydney
Ross Clennett, industry speaker, communication coach and writer, facilitated the event and opened the session with a frank presentation about the future of recruitment and the war for talent, citing innovative talent acquisition campaigns, candidate knowledge and global opportunity as just some of the key areas recruitment businesses should be concentrating on.
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December 2007, Recruitment Journal   
Vic/Tas Consultants' Congress
Industry Coach and trainer, Ross Clennett MRCSA, said the industry will need to consider new business models and adopt an innovative approach to recruiting by adding value to candidates as well as clients.
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23 November 2007, Recruiter Daily  
Stop writing average job ads!
The bulk of recruitments ads are just "average", according to trainer and coach Ross Clennett. In a recent two-part series in his newsletter InSight, Clennett tells how he spent a plane trip assessing 99 job ads appearing in a Friday edition of the Australian Financial Review (AFR), noting that he "would have got more inspiration reading the in-flight safety procedures".
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30 October 2007, Recruiter Daily  
Talent managers of the future must be four key things
Recruitment consultants must shed their last-century mindset and business models and adopt an innovative, talent-centric approach to recruiting, says industry coach and trainer, Ross Clennett. Speaking at last weeks's RCSA Victorian/Tasmanian region conference in Melbourne, Clennett said ... click for more

29 October 2007, ShortList  
RPO a major threat to traditional recruitment
The growth of RPO is the biggest threat the traditional recruitment industry faces, says specialist recruitment industry trainer Ross Clennett. Speaking at the RCSA Vic/Tas annual conference in Melbourne, Clennett said ... click for more

18 October 2007, Press Release
Recruitment expert, Ross Clennett launches his own specialist recruitment site
Recruitment expert, Ross Clennett, has launched www.rossclennett.com, as a resource for recruitment consultants, managers and owners. The site officially launched on Wednesday 17th October and provides details of his speaking, training and coaching services as well as insight and opinion on the recruitment industry, a free weekly newsletter and access to regular e-books. click for more

12 October 2007, Recruiter Daily 
Do you have a map to guide your recruiting success?
All consultants should have a detailed "map" of how to achieve and measure success in the recruitment industry, according to trainer Ross Clennett. In his new e-book, Succeed quickly or fail slowly - a high performance framework for recruiters, Clennett says that every recruitment company should have a success 'map' for its consultants, but ... click for more

24 July 2007, Recruiter Daily  
Is Temp Recruitment more demanding than Perm?
Clennett maintains that "any type of recruitment is incredibly demanding and skillful and inevitably is a lot more difficult than it looks on the surface", but says the major differences between the two types of recruitment are in six different requirements of the job.
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14 June 2007, Recruiter Daily 
Avoid declined offers and accepted counter offers
If too many of your candidates are declining offers or accepting counter offers, it mightn't just be bad luck. Understanding your candidates' rational and emotional motivators will help you avoid these scenarios, according to trainer Ross Clennett.
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1 June 2007, Recruiter Daily 
Convince your clients they should work exclusively with you
Clients who multi-list their jobs are part of the daily challenge for recruiters, but how often do you give them sound reasons not to do it? Here, recruitment trainer Ross Clennett provides a compelling case for why it's in a client's best interests to opt for exclusivity.
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7 May 2007, ecareer  
The five things I wish I knew when I started in recruitment
There are five things industry trainer Ross Clennett wishes he knew when he started out in recruitment. Here, he shares his experience so you don't have to waste time or make the same mistakes. 
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7 May 2007, Recruiter Daily  
The five things I wish I knew when I started in recruitment
There are five things industry trainer Ross Clennett wishes he knew when he started out in recruitment. Here, he shares his experience so you don't have to waste time or make the same mistakes.
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1 May 2007, Recruiter Daily 
Champion recruiters have five core competencies
There are five core competencies possessed by champion recruiters, according to industry trainer Ross Clennett, and all can be learned given the right conditions.
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20 October 2005, Recruitment Extra (Cover Story) 
Motivating Management
Ask any rec2rec firm in Australia what the biggest drivers behind consultants leaving a recruitment organisation are and I’ll bet my house that the word “manager” appears somewhere in the answer.
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July 2005, Recruitment Extra (Cover Story) 
The Good, The Bad and The Ugly
(Management techniques that win and lose
Clennett thinks the industry is not good at coaching. "Most successful people have not taken much time to truly analyse what they need to be successful. In their world they just do it, and if people are not doing it, they’re not doing it deliberately. Coaching becomes like criticism."
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