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Leadership Coaching for High Performance

Registrations Close and Session 1 Preparation:6 February 2026

6 Webinar Sessions (all Wednesdays):

11 February, 25 February
11 March, 25 March
8 April
6 May

Session time: 12.30 pm until 2 pm AEDT

Due to the highly interactive nature of this program the maximum number of participants is twelve (12)

This program is open to the public. If you or your organisation would like a private, in-house program for your staff, please contact Ross Clennett.

The Leadership Coaching for High Performance Program comprises six group webinar sessions of 90 minutes per session and one individual coaching session of 45 minutes.

The core promise of the program: to create a high performance team through the people you hire, the expectations you set and the coaching conversations you have.

The Leadership Coaching for High Performance Program comprises six group webinar sessions of 90 minutes per session and one individual coaching session of 45 minutes.

Each session will be light on theory and high on practical content, including how to have highly effective coaching conversations to address skill, behaviour and attitude issues. The program is fully interactive.

Feedback from the participants in the most recent LCHP rated the overall program as either Very valuable (67%) or Valuable (33%).

This is a highly cost and time effective live (via webinar) training program for leaders responsible for the performance of recruitment consultants, which is being hosted online from the comfort of your desk and computer.

The Program has a comprehensive workbook and also includes access to a range of eBooks, training videos and webinar recordings to complement the live material.

All participants completing the program will receive a Certificate of Attendance that is recognised by the RCSA (Aus & NZ) as worth 16 points towards gaining or maintaining professional accreditation.

Please also read the Terms & Conditions of enrolment and the system/technical requirements

Leadership Coaching Program


Next program commences:
11 February 2026

This program is specifically designed for leaders of agency recruiters. 

Investment AUD $2,650 + GST per participant

PROGRAM SCHEDULE

Pre-Program Preparation

  • Complete questionnaire, interviews and pre-reading assignments
  • Introduction and program agreements
  • Defining leadership
  • Understanding your own strengths
  • Recruiting consultants for your own team - Assessing the 4 most important motivation competencies in a potential employee
  • Establishing performance and behavioural expectations with each team member
  • Establishing the team culture: The Way We Do Things Around Here
  • Building a business development culture
  • The effective use of KPIs and other performance measurement tools
  • Creating a culture of accountability, coaching and feedback
  • Coaching defined
  • The difference between training and coaching
  • Introducing the GROW coaching model
  • Skills coaching on-the-job
  • Monkey management – how to ensure you don’t end up doing the work of your consultants
  • How to run effective team meetings
  • The objectives and structure of an effective one-on-one meeting to discuss KPIs and performance generally
  • Coaching role play – one-on-one meeting
  • How to balance your time across billing, managing, and leading
  • Unsticking stuck jobs
  • How to address a team member’s poor attitude or declining motivation
  • Addressing the struggles, disappointments and setbacks of rookies and re-motivating a demotivated senior consultant
  • The importance of stretch goals
  • Trust, caring and psychological safety
  • Program summary and completion

Do you have a question about the program?

"Recently I had the pleasure of attending Ross's Leadership Coaching for High Performance Program. Ross has structured not only a brilliant, engaging and targeted program but has made it relevant to today’s playing field of recruitment. His passion, wealth of industry experience and mentoring is simply invaluable. He offers tools and proven techniques to assist you unleash the very best from your team. The course is well thought, well structured and well delivered. Thank you again Ross!

 

Benjamin Boulos

Managing Director, West Recruitment, Sydney

"  I recently completed Ross’ program ‘’Leadership coaching for high performance”. I would not hesitate to recommend this program to anyone in a leadership role in our industry. Ross has a well-structured program with evidence based content. He challenged me to reflect critically on my leadership skills, and provided tangible strategies for me to continue to drive my own performance and the performance of my team. Ross is an exceptional communicator who holds you to account, whilst providing a nurturing and supportive learning environment. Months on, I still refer regularly to my course notes and am pleased to say my team is performing better than ever.  "

Catherine Kennedy

Director, Western Sydney, people2people

"I recently completed the 'Leadership Coaching for High Performance and I can't recommend it highly enough. I learned so much that was able to be applied practically to everyday situations. Ross is an expert in coaching conversations, managing under-performers and high performers, and leadership. I have found the course incredibly valuable and would recommend it to anyone in a leadership position in recruitment.

The format of a few weeks in between each session gives you time to apply your learning and new approaches and then feedback back progress to the group. The one on one with Ross was also highly valuable. This course is highly interactive, it is not a webinar! My top tip would be always do the pre-reading as the articles were thought provoking and insightful.

Thanks Ross, I thoroughly enjoyed the learning."

Jo Brown

Recruitment Manager, Associations, Memberships & Arts Organisations at Beaumont

"  Ross Clennett has always been a recruitment guru to me; since my rookie days with Manpower I have devoured his ebooks and blogs and found them invaluable in filling the gaps in my practical experience and knowledge. Having now completed the Leadership Coaching for High Performance, I am feeling much better equipped to manage the challenges of running a growing team within my organisation. As always, Ross’ advice, experience, tools, techniques and delivery has been incredibly beneficial and I cannot recommend highly enough to anyone who is striving for exceptional performance and growth within the industry. "

Siobhan McDonald

General Manager, MedRecruit, Gold Coast

Feedback from the participants in the most recent LCHP rated the overall program as either Very valuable (67%) or Valuable (33%).

Here’s what recent participants have said about the program:

I highly recommend the Leadership and Coaching Course for High Performance by Ross Clennett. The program is well constructed, highly useful, and insightful and can be put into practice immediately. I do not believe there is any Leader/Manager in recruitment industry that could not further benefit from the fundamental principles of leadership that are presented in this program. I found I could immediately apply the principles of leadership learned in this course on a daily basis, which had an immediate positive impact in the people I managed.Ross has an engaging teaching style, is highly knowledgeable and clearly passionate and enthusiastic about his subject matter, and embraces the latest research and proven strategies that make great leaders in the recruitment industry.

If you wanting to develop yourself further and become a more effective leader, then I have no hesitation recommending this well constructed program by Ross Clennett.

Benjamin Boulos
Managing Director
West Recruitment Consulting

Ross Clennett has always been a recruitment guru to me; since my rookie days with Manpower I have devoured his ebooks and blogs and found them invaluable in filling the gaps in my practical experience and knowledge. Having now completed the Leadership Coaching for High Performance, I am feeling much better equipped to manage the challenges of running a growing team within my organisation. As always, Ross’ advice, experience, tools, techniques and delivery has been incredibly beneficial and I cannot recommend highly enough to anyone who is striving for exceptional performance and growth within the industry.

Siobhan McDonald
General Manager
MedRecruit, Gold Coast

Ross Clennett's leadership course is information rich and will hold you to account in regards to your own behaviours, leadership qualities and areas for development. During this course you will grow, be challenged and learn a lot about yourself and how to achieve success as a recruitment leader.

Ross's wisdom and guidance throughout the leadership course has had a huge impact on the way that I lead our people2people Recruitment Victoria business. We have an energised, high performing team, and Ross, in-conjunction with mentors and leaders in our business, has helped me to define, find and apply the ingredients for success.

Erin Devlin, GAICD, FRCSA
Managing Director
Infront Sports

I recently completed Ross’s Leadership Coaching for High Performance program and found it an incredibly valuable experience. His approach combines deep industry insight with practical strategies that can be immediately applied. Ross is an outstanding teacher – he communicates complex ideas with clarity and engages participants in a way that encourages real reflection and action.

The program provided a strong framework for understanding the dynamics of high-performing teams and gave me the tools to better coach, support, and drive performance within my own organisation. Ross’s style is both direct and supportive, which fosters an environment where meaningful growth becomes not only achievable but a natural outcome. I highly recommend this program to any leader looking to sharpen their skills and make a noticeable impact.

Heidi Dariz
General Manager
Raven’s Recruitment, Gold Coast

I recently completed Ross’ program ‘’Leadership coaching for high performance”. I would not hesitate to recommend this program to anyone in a leadership role in our industry. Ross has a well-structured program with evidence based content. He challenged me to reflect critically on my leadership skills, and provided tangible strategies for me to continue to drive my own performance and the performance of my team. Ross is an exceptional communicator who holds you to account, whilst providing a nurturing and supportive learning environment. Months on, I still refer regularly to my course notes and am pleased to say my team is performing better than ever.

Catherine Kennedy
NSW Managing Director
people2people recruitment

Drawing from Ross' years of experience in the recruitment industry was a transformative experience for me as the founder of a Medlo, medical recruitment agency. The Leadership Coaching for High Performance course is a masterful blend of research, management theory, and Ross's own personal stories, making the content incredibly rich and relatable.

Ross's course is not just a generic leadership program; it's tailored to the unique challenges and opportunities in the Australian recruitment sector. I found that many of the principles and strategies taught in the course are directly applicable to the medical recruitment field, especially when it comes to scaling a team efficiently and effectively.

One of the standout features of this course was the emphasis on peer-to-peer learning. The interactive sessions facilitated by Ross provided a platform for meaningful discussions, experience sharing, and even some collaborative problem-solving. This approach made the learning experience much more engaging and provided multiple perspectives on common challenges in recruitment leadership.

The one-on-one session with Ross towards the end of the course was particularly impactful. It offered a chance to consolidate all the learning and insights gained throughout the program, tailored to my specific needs and challenges in medical recruitment.

Ross' Leadership Coaching for High Performance is an invaluable investment in yourself and your business. I highly recommend it to anyone in the recruitment industry who is committed to elevating their leadership skills and scaling their business!

Dr Louis Sisk
Founder
Medlo, Melbourne

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