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Expert professional development
for the recruitment industry

Ross Clennett is a high performance recruitment coach committed to raising the ethics and performance of the recruitment industry.

Ross delivers specialist public and internal programs for owners, leaders, and recruitment consultants.

"I attended Ross' LCHP course this year and I find myself reverting back to the tips and tools I picked up on a regular basis. "

Ian Scott - Manager Technologies, Randstad New Zealand

"Ross is a trusted advisor, a wealth of knowledge
about the "right way" for recruitment "

Chris Gander - Director of Recruiting, xCalibre Ignite

"Innovative, insightful, inspirational. Ross' newsletters are a think tank of recruitment ideas. I never miss an issue."

Andrew Rodger - National Talent Manager, Peoplebank Australia

Rookie Recruiter
Training Program

Agency recruiters in their first
year of recruitment

Next program commences
21 February 2023

Recruiter Program

Agency recruiters with a minimum of two years
recruitment experience

Next program commences
30 March 2023

Leadership Coaching for High Performance Program

Owners of small agencies, and team leaders of medium to large recruitment agencies

Next program commences
20 March 2023

Coaching Program

Tailored programs designed for
owners and leaders

Owners' Coaching
Group Program

A year-long  collaborative group program designed to create a solid foundation for your agency’s growth.

The key skill for recruiters in 2023

One of the questions I am commonly asked during training sessions or in conversations with individual recruiters and owners is about the future of agency recruiters, especially given relentless advances in technology, of which ChatGPT is just the latest. I always answer that I am very positive about the future of agency recruiters; in fact,…
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Labour market in holding pattern as no sign (yet) of jobs slump

The start of the new calendar year has the recruitment industry engaging in its annual guessing game of what the year ahead might bring. The last two years produced bumper results for most of the industry as vacancies soared and many employers, including governments, struggled to effectively respond to the significant shift in the balance…
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The best news of 2022 – new respect for unretired and won’t-retire workers

The most significant, and welcome, aspect of 2022 has been the near-50-year low in the unemployment rate. This is not just for obvious reasons: fewer people out of work, more people earning a living wage, and more business for recruitment agencies. The best thing to come from the low availability of active workforce participants is…
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The best recruiters have an opinion (and they’re not afraid to voice it)

As a music fan, I love going down the proverbial rabbit hole with Rick Beato’s YouTube channel. Beato is a musician, songwriter, and producer whose 3.27 million subscribers sign up to hear him opine on all things music. He has produced over 100 episodes of What Makes This Song Great, most of which generate over…
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Don’t sexually harass your staff (and other retention tips)

After 33 years observing, reading, and writing about workplaces, I am rarely surprised by the many self-defeating things executives, leaders and hiring managers do to fundamentally undermine the retention of valuable employees. The eye-popping cost of one company’s staggering turnover problem was laid bare less than two months ago when the contents of an internal…
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Ignite shareholders stare at more bleak numbers (with little change in sight)

Last week’s Ignite AGM went down a well-worn path with a third failed attempt by activist shareholder Octavium Capital Investment (OCI) to have their nominated directors (Daniel Altiok-Brown and Trevor Robertson) voted onto the board. OCI remains unconvinced that Ignite CEO, Tim Moran can, 18 months into his 3-year strategic plan, deliver net profits in…
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The Miami-Fort Lauderdale-West Palm Beach area in Florida had the lowest jobless rate in December among all US metropolitan areas with more than 1 million in population at 1.9% @SIADailyNews

The US added 106,000 private-sector jobs in January on a seasonally adjusted basis, down from December’s gain of 253,000 jobs, according to the @ADP National Employment Report @SIADailyNews

The key skill for recruiters in 2023 my latest blog on the confluence of candidate salary expectations, high inflation, and tightening business conditions.

40% of all students in Australia aged 15 to 19 are employed, according to @ABSStats . The equivalent figure was 36% in 2005 to 32% in 2019. @SmartCompany

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