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Expert professional development
for the recruitment industry

Ross Clennett is a high performance recruitment coach committed to raising the ethics and performance of the recruitment industry.

Ross delivers specialist public and internal programs for owners, leaders, and recruitment consultants.

"I attended Ross' LCHP course this year and I find myself reverting back to the tips and tools I picked up on a regular basis. "

Ian Scott - Manager Technologies, Randstad New Zealand

"Ross is a trusted advisor, a wealth of knowledge
about the "right way" for recruitment "

Chris Gander - Director of Recruiting, xCalibre Ignite

"Innovative, insightful, inspirational. Ross' newsletters are a think tank of recruitment ideas. I never miss an issue."

Andrew Rodger - National Talent Manager, Peoplebank Australia

Rookie Recruiter
Training Program

Agency recruiters in their first
year of recruitment

Next program commences
28 May 2024

Recruiter Program

Agency recruiters with a minimum of two years
recruitment experience

Next program commences
18 April 2024

Leadership Coaching for High Performance Program

Owners of small agencies, and team leaders of medium to large recruitment agencies

Next program commences
25 June 2024

Coaching Program

Tailored programs designed for
owners and leaders

Owners' Coaching
Group Program

A year-long  collaborative group program designed to create a solid foundation for your agency’s growth.

‘Disrespecting my time’ remains the #1 cause of job seeker resentment

It seems hard to believe but in this day and age of unemployment at near-historic lows across the developed world, the experience delivered by employers to candidates is declining. However, contentment among job candidates has been declining since 2021, while candidate resentment remains elevated, according to the latest annual research from the Candidate Experience Benchmark…
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How good people make bad decisions when they hire (and elsewhere in their life)

After my blog last week on Daniel Kahneman’s passing and detailing his 1955 contribution to the effective interviewing and assessment of candidates I was asked a follow-up question by a relatively new recruiter, “Why is a universal assessment of a candidate (rather than assessing each success criteria independently) so unreliable as a sole predictor of…
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Recruiters have much to thank Daniel Kahneman for (but it’s mostly ignored)

Daniel Kahneman passed away last week at the age of 90. His name won’t be recognised by most in our industry, however Kahneman’s influence on recruitment was profound. In 2002, Kahneman received the Nobel memorial prize in economic sciences. He then became one of the most influential and distinguished writers for the public in the…
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Cash is king: how to generate and keep more cash

The role money plays in the success of an enterprise is at the core of many hugely popular and critically acclaimed screen dramas. Whether it’s Wall Street, The Godfather, Casino, The Sopranos, Breaking Bad, or The Wire, the making and losing of money creates drama that screenwriters, and audiences, love. The depiction of cash is…
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Proprietary data integrity quickly becomes a gamechanger for recruiters

NVIDIA, a maker of AI chips was worth around USD 300 billion in November 2022. Sixteen months later its value has soared by almost a factor of 8 to reach USD 2.3 trillion, making it the third-most valuable company in the world behind Apple and Microsoft. One of the reasons behind NVIDIA’s astonishing growth in…
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Care robots in Japan can’t reduce human labour (so far)

Picture credit: Asian Scientist Magazine Almost anybody with even a cursory knowledge of demographics and global labour markets can tell you that Japan is the canary in the coal mine for the developed world’s rapidly aging population, below-replacement fertility rate, and labour supply. Japan has the second-highest median age (just under 49 years), and one…
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