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Expert professional development
for the recruitment industry

Ross Clennett is a high performance recruitment coach committed to raising the ethics and performance of the recruitment industry.

Ross delivers specialist public and internal programs for owners, leaders, and recruitment consultants.

"I attended Ross' LCHP course this year and I find myself reverting back to the tips and tools I picked up on a regular basis. "

Ian Scott - Manager Technologies, Randstad New Zealand

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about the "right way" for recruitment "

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Rookie Recruiter
Training Program

Agency recruiters in their first
year of recruitment

Next program commences
30 May 2023

Recruiter Program

Agency recruiters with a minimum of two years
recruitment experience

Next program commences
24 May 2023

Leadership Coaching for High Performance Program

Owners of small agencies, and team leaders of medium to large recruitment agencies

Next program commences
22 June 2023

Coaching Program

Tailored programs designed for
owners and leaders

Owners' Coaching
Group Program

A year-long  collaborative group program designed to create a solid foundation for your agency’s growth.

Deaths and big fines leave agency owners on notice about workplace risk

From time to time, as an FRCSA, I am asked to be part of a Professional Conduct Review Committee to help RCSA members resolve professional conduct grievances that have been made against them by stakeholders. Almost always the conduct under investigation is conduct that could not reasonably be described as reckless or intentionally illegal. Frequently…
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AI powers its way into recruiters’ jobs with GPT-4 (and its cousins)

Illustration by Matt Kenyon / Ikon Images The worker and skills shortages in developed countries all around the world have quickly elevated the importance of artificial intelligence (AI) and robotics as a way of minimising the reliance on human skills and availability. Management consulting firm, McKinsey & Company, in their white paper of three months…
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Fifth CEO of Ignite chairman’s nine year tenure (hmm, who might be the problem?)

What is there left for me to say about the clown car show that is Ignite? Garry Sladden, who has been a board member since September 2013 and Chairman since November 2013 has just announced the appointment of the fifth CEO of his tenure, after the announcement of incumbent CEO, Tim Moran’s departure. The company’s…
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Sourcr hit the panic button

It’s certainly been a busy couple of weeks since Shortlist put the cat among the pigeons with their article ($ subscriber link) on 22 February that pointed to the questionable legality of some functionality available to recruitment agency customers of SEEK-owned, Sourcr. The following day I covered the story on this blog noting the failure…
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A curious run of global executive departures at Hays

By their standards, it was a disappointing first half of the 2023 financial year for Hays globally. Hays’s global July to December 2022 half-year results saw net fees rise 12%, on a like-for-like basis, to a new record but operating profit declined 8% and pre-tax profit dropped 7 per cent. All Hays regions reported net…
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SEEK’s Sourcr under ACCC scrutiny for third-party recruiter reviews

Nearly five years ago, after attending the 2018 ATC, I wrote a blog A.I. will change agency recruitment but in an unexpected way in which I predicted the rapidly increasing importance of recruiter reviews, specifically; What is very different about the A.I. era of specialisation is the accompanying transparency that recruiters are now just starting…
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The long-feared “population bomb” may not go off, according to the authors of a new report that estimates that human numbers will peak lower and sooner than previously forecast. @guardian

North Dakota and South Dakota posted the lowest jobless rates among all US states in February at 2.1% each. The next-lowest rates were Nebraska at 2.3% and Montana and Utah (2.4% ea). Nevada had the highest unemployment rate at 5.5% @BLS_gov @SIADailyNews

Employers need to think carefully about extending an employee’s probation period, ensuring that they have strong reasons to do so.
It is a common misconception that employers can continually extend an employee’s probation period. @HRDAustralia

Are You Hung Up on That Career Path You Didn’t Choose? by Rachel Burgess via @HarvardBiz

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