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Rookie Recruiter Training Program

Session 1 preparation sent: 16 February 2024

8 webinar sessions (Tuesdays):

20 February, 27 February
5 March, 12 March, 19 March, 26 March
9 April, 16 April

Session time: 12 noon until 2pm AEDT

Please also read the Terms & Conditions of enrolment and the system/technical requirements

Rookie Recruiter Training Program


Upcoming Program:

Commences 20 February 2024 and runs until 16 April 2024. Limited to a maximum of 40 participants.

To book into this program please click on the link below.

AU$979 + GST per person

Program Schedule

Program Kick-Off and Introduction to the Recruitment Industry

  • The role of recruitment agencies
  • Trends in the Australian & NZ labour markets
  • The recruitment industry explained
  • The role of the recruiter
  • The 6 critical success competencies of recruiters
  • Career paths and earning potential for recruiters
  • RCSA Code for Professional Conduct
  • Top 5 success principles of recruitment consulting
  • Why recruitment consulting is a great job and a fulfilling career

Topic: Running your desk, managing daily and weekly activities

  • The mindset you need to accomplish more in a day
  • The role of technology in having a productive day, every day
  • How to start the day powerfully and get tough stuff done
  • Recognising and avoiding time wasting activities and people
  • How to quickly move your mood and energy from ‘down’ to ‘up’
  • How to handle interruptions from work colleagues
  • The importance of understanding your KPIs
  • The ’25 point plan’ – how to keep yourself on track each week

TOPIC: BUSINESS DEVELOPMENT

  • How to work a sales pipeline to maximise results
  • 21 easy ways to find leads
  • How to create an effective call cycle
  • How to make effective telemarketing calls
  • Candidates you should reverse market (and how)
  • Live networking – where to go and how to build contacts

TOPIC: TAKING A JOB AND ENSURING YOU CAN FILL IT

  • Preparation for taking a job brief
  • The most important job-related information you need to know
  • How to elicit from your client a competency-based key selection criteria
  • Handling implicit and explicit discriminatory requests from clients
  • The questions you need to ask to understand your client’s culture
  • Presenting your recommended recruitment strategy to the client
  • When and how to ask for exclusivity on the assignment
  • How to ensure the job is both ‘real’ and ‘current’
  • Handling client demands for a discount
  • How to identify clients that will waste your time and become profit-killers

TOPIC: SOURCING CANDIDATES: SOURCING AND SCREENING TO FIND THE BEST

  • Where, and how, to find good candidates
  • Setting up and using LinkedIn effectively
  • The 5 principles of effective recruitment ad writing
  • How to read resumes effectively and quickly
  • How to conduct quick and effective phone screening
  • How to respectfully say ‘no’ and handle difficult candidates on the phone
  • Preparing candidates for their interview with you
  • The sobering facts about resume accuracy
  • Background checks, confidentiality and privacy law: What you need to know

TOPIC: INTERVIEWING (TEMP AND PERM)

  • The importance and benefits of effective interviewing
  • Your role and responsibilities as an interviewer
  • The 3 pillars of an effective interview
  • The resume gaps you need to fill in
  • How to rapidly build rapport to gain high quality information
  • Discovering the two different types of candidate motivation
  • Why an interviewer needs to think, and act, like a detective
  • Behavioural event interviewing – what it is and why you should use it
  • Examples of questions to assess competency levels
  • The core differences between temp and perm interviews

TOPIC: REFERENCE CHECKING AND CANDIDATE MANAGEMENT

  • The critical mindset for reference checking
  • Privacy fundamentals of reference checking
  • The questions to ask candidates about their referees
  • How to elicit valuable information from a reluctant referee
  • The cover-all questions you should ask every referee
  • What candidates expect from recruiters
  • Feedback to candidates about their resume and interview performance
  • Appropriate communication frequency with your candidates
  • The ‘trial close’: Presenting and negotiating offers
  • Handling counter-offers
  • Ensuring the candidate starts

TOPIC: MANAGING THE ASSIGNMENT FROM JOB-IN TO GUARANTEE FULFILLED

  • Assessing and ranking candidates for your short list
  • How to present a short list to ensure all candidates are interviewed
  • Managing the client’s expectations
  • Coaching your clients on effective interviewing techniques
  • Gaining effective client feedback on interviews
  • Plus overall program summary and the path from a Rookie Recruiter to a Top Biller

Do you have a question about the program?

"I had the pleasure of attending Ross's Rookie Recruiter program. Wow, Ross's passion for recruitment is infectious. He provides great insight into the industry and uses real life examples to explain situations. Ross's communication style was engaging and he delivered thought provoking content.
Ross has really changed my mindset from just achieving results to performing at the highest level. If you ever have to opportunity to work with Ross and be involved in one of his program, grab it with two hands as it is invaluable. Thank you Ross and I look forward to my next course with you. " 

 

Kate Flippance

Healthcare Recruiter

"I just finalized the "Rookie Recruiter Trainer" and really learned a lot.
The training was interactive and full of general work organisation tips.
Ross also advised some great books to learn more about success and recruitment.
Thank you for your help Ross!

 

Amandine Angelica

Recruitment Consultant specialised in Permanent roles

"We started a new grad consultant last year and as part of the training package we sent him on Ross Clennett's Rookie recruitment course. The results were immediate and extremely positive. The course gave him practical tools and these, combined with his high levels of motivation, resulted in a 71% increase in revenue in the sector. Thanks Ross!" 

 

 

Bill Grindell

General Manager - Education Personnel, Wellington, NZ

"Ross is a trusted advisor, a wealth of knowledge about the "right way" for recruitment. His Rookie Recruiter webinar program is great for old hands, who are fixed in their ways, and a huge benefit for those new to our industry."

Chris Gander

Director of Recruiting, xCalibre Ignite

Ross provides great insight into the mindset of high performance and achievement that can be applied to all areas of life. In working together with Ross, we found that his communication style combined with his clear understanding of all aspects of the recruitment cycle meant that he was relevant, engaging, and delivered thought provoking content

Co-founder, Exclaim IT

I recently completed the 8 week Rookie Recruitment Program. The course was a fantastic way to fast track my career and knowledge in Recruitment especially as this was a new field of employment for me. 

I now feel confident about effectively engaging with candidates and how to screen them. I understand the importance of the Top 5 skills and behaviors per role. Ross also taught effective tools to grow and manage a database of clients and candidates.

I feel this course really benefited me in understanding the key criteria and skills of being the best Recruitment Consultant I can be.

Ross ran the course with professionalism and was also really helpful with any questions of queries the group would have.

Thank you so much for the course Ross and I look forward to working with you in the future.

Lauren Payne,
Recruitment Consultant
Kingfisher Recruitment, Melbourne

"I had the pleasure of attending Ross's Rookie Recruiter program. Wow, Ross's passion for recruitment is infectious. He provides great insight into the industry and uses real life examples to explain situations. Ross's communication style was engaging and he delivered thought provoking content.
Ross has really changed my mindset from just achieving results to performing at the highest level. If you ever have to opportunity to work with Ross and be involved in one of his program, grab it with two hands as it is invaluable. Thank you Ross and I look forward to my next course with you. "

Kate Flippance
Healthcare Recruiter

 

"I just finalized the "Rookie Recruiter Trainer" and really learned a lot.
The training was interactive and full of general work organisation tips.
Ross also advised some great books to learn more about success and recruitment.
Thank you for your help Ross!

 

Amandine Angelica
Recruitment Consultant specialised in Permanent roles

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