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This article originally appeared in Issue 58 of InSight Published 12 November 2008     I have to admit, I wasn’t especially optimistic of reporting back to you that the quality of Australian Financial Review (AFR) ad writing had improved greatly in the past 12 months (see my 2007 review in InSight 56).    …

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This article originally appeared in Issue 53 of InSight Published 8 October 2008 Last month ShortList reported the latest findings of the most recent MDB TWO Recruitment Industry Benchmarking report.  I found the following information the most interesting: Top performing companies achieved a temp gross margin of 28% or more, with the best performer converting…

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Recently online career network site LinkMe.com surveyed 1,768 candidates about their experiences with recruiters. If you think the major gripes of candidates are about poor websites, incomplete job descriptions, dowdy offices, filling in registration forms at reception, poor interviews or pushy consultants, you’d be way wrong. Unfortunately it’s the very basics of customer service, respect…

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This article appeared in Issue 39 of my newsletter, InSight   Published 2nd July 2008     How to review your 2007/08 results to provide lessons and opportunities for 2008/09   For most recruiters, this is the first week of the new Financial Year. The fees or billings clock has wound back to $0 and…

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This article appear in Issue 36 of my newsletter, InSight   Published 10th June 2008     Australian Bureau of Statistics (ABS) data always makes for interesting reading. Recently there were releases for the population growth for the 2007 calendar year and labour market statistics, current until the end of April 2008. I have reproduced…

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