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Already this year I have had a number of enquiries or questions from members and readers about client behavior with respect to their terms and conditions of business. It seems pretty clear to me that clients are taking a long, hard look at the terms being presented to them and the terms they have signed…

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This is an edited version of an article that originally appeared in recruitment extra   (March 2005 issue).     The culture of a company is created, enhanced and also destroyed primarily by the quality of communication (both verbal and non-verbal) that occurs every day in the office.   High quality communication is direct, face-to-face,…

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This is an edited version of an article that originally appeared in Recruitment Extra   (October 2006 issue) The number of books on leadership could fill a small library. Leadership books by academics, biographers, motivational speakers, sports stars, military leaders, CEOs, ex-Presidents and the like, are pumped out in their thousands each year. There are…

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I am devastated to share with you the death of my gorgeous sister, Mary Mary had been fighting breast cancer for nearly four years. Late last year, the cancer spread to her brain. Last weekend, Mary suffered a heart attack in hospital. She was revived but remained in a coma.  Mary did not regain consciousness.…

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In InSight 211, I passed comment on 14 career sites, representing some of Australia’s biggest recruitment agencies. The verdict wasn’t pretty.      I also asked for nominations for agency career sites that were worthy of highlighting. Specifically I was looking for a site that demonstrated innovation, a compelling message and information about the role…

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Earlier last year, global professional services firm, PriceWaterhouseCoopers, released their 14th Annual Global CEO survey, Growth Reimagined. Across 69 countries, 1201 business leaders responded to a range of questions about issues impacting and expected to impact their business.     In response to the question ‘How concerned are you about the following potential economic and…

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Mary and family in their garden,   Ashwell, Herts, UK, April 2011 The final InSight of the year has given me an excuse (not that I really need one) to veer off my normal subject matter path and write something more personal.   In 2007 I wrote of my forthcoming (second) marriage (Risk, learn and…

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