Posts Tagged ‘candidates’

Reputation: hard won and easily lost

Many years ago in the infancy of my stint as a Sydney temp accounting recruiter, I was asked by a very good client of mine, Thomas Cook (a brand no longer operating in Australia), if I could supply them with a secretary (as they were mostly called in those days) for a two week assignment.…

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Agree and sign or stop wasting my time

Way back at the beginning of my recruitment career, in 1989 in London, I was drilled in the importance of verbally confirming with the client the terms of business, followed by a confirmation fax (these were the days before email). If the client did not agree to the terms, then we did not do business…

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The six rules of providing candidate feedback

The issue of providing feedback to unsuccessful candidates was highlighted in an article last week on HC online. Greg’s Savage’s blog that I referenced last week also covered this topic. Here’s a few snapshots from those two sources:   Michelle Burke   (WyckWyre Food Industry HR Systems): Failed applicants always deserve feedback. They put in…

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CEO recruitment is broken and no solution in sight

Continuing my search to understand what underlies the decision making mistakes made by boards of large companies, I turned to the Australian Institute of Company Directors (AICD), the preeminent educational body for public, private and not-for-profit company directors in Australia.   I collected a copy of the AICD Professional Development Handbook (July 2014 to June…

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Is job board advertising working for you?

The addiction that almost all Australian recruitment agencies have to running ads on job boards is like most addictions; one that is grounded in habit and impulse and rarely subject to any form of objective analysis. If that clear-eyed analysis was undertaken I suspect many agencies would change their approach to advertising jobs on job…

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Do your clients really know what you do for them?

The recruitment industry is an easy and constant target for the cynics and critics of our sector. ‘Body shop merchants’, ‘charlatans’ and ‘rip off artists’ are probably some of the more printable labels hung on us. Why does this happen? Unmet or mismanaged customer expectations would be a reasonable summary of the many complaints some…

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