Posts Tagged ‘clients’

Are you leaking candidates?

It was the middle of week four in my new job. I was the third consultant on a three person temp accounting desk team. My Manager Bronwyn, and Michelle, the Senior Consultant, were finishing their weekly working temp calls.     Bronwyn smiles at Michelle and says, ‘Time to call the sleepers!’     I…

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The Perfect Employee … The Perfect Employer?*

So what do employers really want in an employee? Well the government thinks they have the answer and amazingly, I believe they’ve got it pretty right! How do I know? In my recent research I found this great publication, Australian Jobs 2008, which is prepared by the Department of Education, Employment & Workplace Relations. Page 26…

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Tell your client: All jobs aren’t the same

Thankfully the past few months has seen a return to a decent flow of jobs for most recruiters. The recruiters currently operating in the Australian market have been helped by the downsizing or demise of some of their competitors. As reported by industry news service ShortList on 28 April 2010; ‘207 agencies shut up shop…

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The unsexy,old-fashioned, boring call cycle

In the past month I have bought a case of wine, 6 printer cartridges and had my car serviced. Nothing unusual about that you might think, and you’d be right.   The common denominator of these purchases was that each purchase decision was triggered by a telemarketing call. Not just any old telemarketing call but…

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Our new terms of business

Dear past, current and new clients,       As a recruiter and business owner, I have recently reflected upon the many years I have had in the recruitment sector and I believe I owe you an apology.     I have come to the conclusion that we have been guilty of having terms of…

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Who are your best prospects: SMEs or The Big End of Town?

Two weeks ago, Big 4 professional services firm, PriceWaterhouseCoopers (PWC) released the April 2010 issue of their twice-yearly Private Business Barometer (PBB).     For this edition, 751 owners or executives of Australian private companies, with an annual turnover of between $10 million and $100 million, participated in a telephone survey to answer questions about…

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The 8 characteristics of great clients

You might have gathered from last week’s post that I am not so keen on PSAs, especially the ‘panel provider’ variety. So what sort of client am I keen on?     I considered all the clients I had worked very successfully with over the long term, when I was a desk level recruiter and…

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Why PSAs suck

One of the more humiliating recent events within the recruitment industry was Chandler Macleod’s withdrawal from the $400 million Australian Defence Force recruitment contract it had won from incumbent provider, Manpower.     At the time of the contract win in July 2008, Stephen Cartwright, the CEO at that time of Chandler Macleod, described it…

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The 2010 Intergenerational report – some thoughts

In case you weren’t paying much attention, in the first week of February the Federal Government released the much-leaked 2010 version of the Intergenerational Report.     Needless to say the contents hardly broke any new ground – it just confirmed what we have all been hearing anyway, namely:     • Australia’s population is…

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