Posts Tagged ‘high performance’
Lessons in high performance: Usain Bolt “… forever cussing my mistakes”
I have just finished reading the autobiography of six-time Olympic gold medallist Usain Bolt (Faster Than Lightning: My Story by Usain Bolt with Matt Allen, HarperSport, 2013). I doubt any readers need an introduction to the 29 year old, Jamaican sprinter however just in case you have been living under a rock these past eight…
Read MoreRCSA 2016 Excellence in Candidate Care Winner: Cox Purtell
At the RCSA Gala Ball on 26 May, Cox Purtell was announced as the winner of the RCSA (Aus) 2016 Excellence in Candidate Care Award. This week Cox Purtell Managing Director, James Purtell, took time out of his day to answer a few of my questions about Cox Purtell’s approach to candidate care. …
Read MoreWant a high performance team? Then don’t aspire to team harmony
Last Friday I attended a fundraiser for RUOK?. The morning comprised of twenty minute presentations from each of the 8 excellent presenters, skillfully welcomed and thanked by MC, Glenn Capelli. Among the speakers was Rachael Robertson who I was familiar with from her humourous and inspiring closing keynote Leading on the Edge at the 2015 RCSA PEARL Consultant Forum, held at Crown,…
Read MoreClient loyalty is unpredictable and other tips for stars changing jobs
Fifteen years ago I had just celebrated my ten year anniversary at Recruitment Solutions. I was the General Manager for the Sydney office comprising four divisions; Perm Accounting, Temp Accounting, Sales & Marketing and Business Support. Unfortunately my time at the company was drawing to a close. The new Managing Director and I had a…
Read MoreWanna-be consultants: Making the right call with your admin staff
One of the most significant influencers in the Australian recruitment industry over the past 60 years, Julia Ross, started her working life as a clerical assistant at British construction company, Taylor Woodrow. Her subsequent ascent to the top of the Australian recruitment industry is a demonstration that it doesn’t matter where you start it’s what…
Read MoreAndrew Banks: Statistics tell you where to look
Two weeks ago I flew to Sydney to listen to industry legend, Andrew Banks, in conversation with MC Andrew Klein at the Think Tank session organised by the RCSA and held at the Swissotel. Andrew Klein managed the, often difficult, balance between probing further on any specific topic and keeping proceedings moving along to fit in…
Read MoreBeing subservient: demoralising and credibility-destroying
It’s often been said that elite sport is primarily played between the ears. I don’t know what research there is on the topic but for anecdotal evidence, you only have to read Open, Andre Agassi’s entertaining and revealing autobiography in which mid-career coach, Brad Gilbert, played a pivotal role in changing Agassi’s mental approach, relaunching…
Read MoreAre you ‘touching base’ … and pouring your credibility down the toilet?
Is it possible to come up with a more clichéd reason to call a client or prospect than ‘I’m just touching base’? I cringe if I ever hear a recruiter say that hackneyed phrase. They may as well just say ‘I can’t be bothered thinking too hard about what I should say but I…
Read MoreThe endless questions and dilemmas about consultant commission schemes
Is there such a thing as the ideal commission scheme? Should we have a deficit scheme? If we have a deficit scheme, should we wipe the deficit at the end of the year? How frequently should we pay commission? Should commission be paid based on invoices or cash received? When should commission kick in? Should…
Read MoreThe predictable agency profit killer: ill-considered growth beyond 10 staff
The Recruitment Industry Benchmarking Report that Nigel Harse and Deb Charman compile each month is an invaluable resource for all its 126 subscribers across Australia and New Zealand. Of special interest to industry observers and pundits, like me, is the aggregated data released annually, and what this reveals about the effectiveness and productivity of our…
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