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As we are about to close out the 2011/12 financial year, there will be plenty of performance reviews/appraisals/evaluations undertaken throughout this month and next month by recruitment agency owners and managers. Some of these reviews will demonstrate preparation, will use valid and objective criteria, will be effectively communicated and the outcome will be highly valued…

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The Recruiters’ Hub Conference produced plenty of A1 content. I have already written about Bill Bartee’s profit formula of LTVC + CCA, Greg Savage’s compelling dissection of how social media is the engine room of Firebrand’s generation of new candidates and clients and how RPOs are changing the game for agency recruiters. Towards the end of day two of the Conference, we heard three…

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 Insight 210 carried a Ross Recommends that featured The Rare Find: Spotting Exceptional Talent Before Everyone Else  by George Anders (Portfolio/Penguin, 2011).      I gave the book my highest recommendation and since then I’ve been trying to work out how to expand about the book for a lead article.    The reality is that…

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The stereotype agency recruiter is a fast-talking, cold calling, aggressive hunter. They make things happen by finding vacancies and filling them quickly.     These skills are what I would call ‘offensive’ skills and activities. These are the skills of attack, where a recruiter is focused on finding opportunities, leveraging those opportunities and closing those…

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This is an edited version of an article that originally appeared in recruitment extra   (March 2005 issue).     The culture of a company is created, enhanced and also destroyed primarily by the quality of communication (both verbal and non-verbal) that occurs every day in the office.   High quality communication is direct, face-to-face,…

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Earlier this week I took my eldest son to the 2012 Year 7 Orientation Day at his new secondary school. All the kids and parents were milling around before the event started. There was an excited buzz in the air as students from many different primary schools checked out their future school-mates. As I was…

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