Posts Tagged ‘profit’
Please stop the PSA madness in Canberra – it’s a joke!
I’m sorry if I’m going to sound like a stuck record but can someone remind me, again, why all levels of government persist with recruitment panels and PSAs? I need reminding because recent news reports would appear, yet again, to raise the obvious question ‘do all these very lengthy processes deliver benefits that exceed their…
Read MoreFull steam ahead: A conversation with Hays Aus/NZ MD, Nick Deligiannis
Just over three months ago, long-time Hays Aus/NZ Managing Director, Nigel Heap was announced as the new MD for the troubled Hays (UK & Ireland) business. At the same time it was announced that 19 year Hays veteran, Nick Deligiannis would be moving from his regional directorship position into Heap’s old role. Deligiannis gave me…
Read MoreHold Harmless: A ticking time bomb for the ignorant
Contracting or temp recruitment has traditionally been viewed as a more profitable service line for recruitment agencies, compared to permanent recruitment. If you talk to any reputable person in the recruitment agency broking market, they will confirm that a strong ‘temp/contract book’ is viewed very favourably by potential acquiring companies due to the temp business…
Read MoreWhose job are you doing?
Last week I had a conversation with one of my long-time clients. His issue was, in a nutshell, not having time to do his job because he was too busy doing the job of his staff. What does that mean? In his situation this meant: Doing the work of staff who had been recruited but…
Read MoreAustralia’s recruitment profit king takes on massive new challenge
Undoubtedly the biggest piece of Australian recruitment industry news of the past week has been the announcement from Hays of the move of Hays Asia Pacific MD, Nigel Heap, to the very challenging job of MD of Hays UK & Ireland. When Heap arrived in 1997 to take over the top local…
Read MoreLow performers are team focused extraverts (and other surprises)
The Recruiters’ Hub Conference produced plenty of A1 content. I have already written about Bill Bartee’s profit formula of LTVC + CCA, Greg Savage’s compelling dissection of how social media is the engine room of Firebrand’s generation of new candidates and clients and how RPOs are changing the game for agency recruiters. Towards the end of day two of the Conference, we heard three…
Read MoreNZ Government Recruitment: It’s game on
Just prior to Easter, my New Zealand source, Tweet Throat, provided me with a spot of significant NZ recruitment news. The AoG (All of Government) recruitment tender was formally launched on Tuesday 3 April 2012 at the Ministry of Economic Development. Lead mandarin, Daniel Craig look-alike, Mark Ansell told the assembled eighty recruiters…
Read MoreLTVC > CCA: How much do your customers cost you?
I spent two very worthwhile days at the Recruiters Hub Conference in Sydney last week. Again, I was astonished at how few agency recruiters bothered to attend an event that was full of content specifically aimed at them. Those that did attend walked away with a significant competitive advantage, thanks to the generous sharing of…
Read MoreHow to turn a customer into a DIY enthusiast
Nearly two years ago, I moved from a townhouse complex in the ‘burbs’ to a big block in a sea change town 60 kms out of Melbourne. I went from having no lawn to worrying about a big grassy backyard (snakes? fire? rats? weeds?). As I didn’t possess a lawn mower, I took…
Read MoreBenchmarking: what you need to know, and why
At the RCSA International Conference last year, the theme was Targeting Innovation for Productivity and as I wrote about in InSight 197 it was an excellent conference. One of the aspects that was mentioned by more than one speaker was the importance of benchmarking. The point being that there is little benefit in…
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