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After writing last week’s article summarising the lessons from George Anders’s fabulous bookThe Rare Find: Spotting Exceptional Talent Before Everyone Else (Portfolio/Penguin, 2011), I re-read my favourite chapter of the book and I thought the lessons of that chapter were worthy of further analysis in these pages.  I am referring to Chapter 2: The Talent Problem. This is such…

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Already this year I have had a number of enquiries or questions from members and readers about client behavior with respect to their terms and conditions of business.     It seems pretty clear to me that clients are taking a long hard look at the terms being presented to them and the terms they…

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I am sure the successful recruitment agency winners of the recently announced Federal Health Department’s temp/contract panel must be delighted with their win. The whole process began in the middle of August last year when the Department called for tender submissions to provide temp and contract recruitment services to the head office in Canberra and…

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When I am running my ‘Building a Profitable Desk‘ workshop and it comes around to the discussion of High Pay-Off Activities (or KPIs, if you prefer), I will inevitably have a participant nominate ‘interviews’ as a high pay-off activity. When I disagree, there is often a slight pause and then this look of confusion appears on the…

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Two weeks ago, one of my favourite recruitment bloggers, Jonathan Rice, posted on his blog The Whiteboard, a smartly written post, provocatively entitled Smoke More Cigarettes to Bill More Fees.      The essence of Jonathan’s post was that when he worked at Hays, a large majority of the biggest billers were smokers, but it…

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