Posts Tagged ‘behaviour/communication’
Banjo PR Disaster: The well-meaning but incompetent interviewer
Two weeks ago, Sydney advertising agency, Banjo , found itself in the middle of a social media storm when one of its hiring managers, at the end of an interview, said to the candidate (of Sri Lankan origin): “the client might be alarmed by having three brown skin people attend a meeting.” SmartCompany reported as…
Read MoreMichael Page in deep snow: A monumental failure of leadership
It’s a month now since the Michael Page ski trip to Mt Buller became very bad news for the company, very quickly. The resulting publicity was a nightmare of epic proportions (just search ‘Michael Page ski weekend’ to see how widely it was covered). As you can read from an anonymous comment on my original blog about this incident (22/07/2016), it…
Read MoreMichael Page employees go skiing … downhill all the way
Michael Page International has been operating in Australia for around 30 years. When I was a temp accounting recruiter in the Sydney CBD, back in the 1990s, Michael Page together with Morgan & Banks represented my strongest competition. I respected the company’s competitive nature and the skills of their consultants. Until this past weekend, I…
Read MoreBeing subservient: demoralising and credibility-destroying
It’s often been said that elite sport is primarily played between the ears. I don’t know what research there is on the topic but for anecdotal evidence, you only have to read Open, Andre Agassi’s entertaining and revealing autobiography in which mid-career coach, Brad Gilbert, played a pivotal role in changing Agassi’s mental approach, relaunching…
Read MoreAre you ‘touching base’ … and pouring your credibility down the toilet?
Is it possible to come up with a more clichéd reason to call a client or prospect than ‘I’m just touching base’? I cringe if I ever hear a recruiter say that hackneyed phrase. They may as well just say ‘I can’t be bothered thinking too hard about what I should say but I…
Read MoreBe sceptical. Be thorough. Be proud of getting it right.
I am writing this pre-dawn. I need to write my blog before my very busy day of client work starts in a couple of hours’ time. I am feeling pleased that I have found via Twitter, what I think will be, a really interesting piece of research (below) that I will write about.…
Read MoreComplete Trust: It’s how you behave when it’s hard or inconvenient
I’ve recently embarked on some further study and one of the first things the program has had us closely consider is trust. Most people, including me, would find it relatively easy to identify those people we trust, those we don’t trust and those that are somewhere in between. What is the basis for our trust…
Read MoreThe F Word: To use or not to use? The sequel
Well, didn’t last week’s blog The F Word: To use or not to use? cause a stir. Within hours of the blog going live, I had a lively social media exchange with Vend’s Talent & Innovation Manager, Troy Hammond and various other interested parties, all with something to say on this (clearly) polarising topic. Troy wrote a blog in…
Read MoreThe F Word: To use or not to use?
This week I was alerted (thanks George) to this job ad for an Auckland-based VP of Global Marketing for a technology company called Vend. The second paragraph opens as follows: It’s also a f***ing great place to work, with a global team of 200+ smart, driven, creative people working in cities like Auckland, Melbourne, San Francisco, Toronto, London…
Read MoreAre you about to waste another year underutilising your candidates?
As you are getting back into work at the start of the calendar year, take the time to research and write down the answers to the following questions: How many candidates did you interview in 2014? How many of these candidates did you refer to a job? How many of these referred candidates were interviewed…
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