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After significant feedback from clients and subscribers, I have decided to offer membership to RossClennett.com which will provide members-only access to a range of professional development products and services, currently unavailable to the general public.      One of main features of membership includes expert interviews with leading recruitment figures, available in audio format to…

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This article originally appeared in Issue 60 of InSight   Published 26th November 2008     Recruitment agencies have traditionally thrived because outsourcing the recruitment of high quality candidates was seen by clients to be an effective use of their time compared to doing the hard yards of advertising, screening and interviewing all the candidates…

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I always knew that when one of my recruiters started a sentence with ‘I assumed…” that it was going to be a story with an unhappy ending. Assumptions are for the unskilled, the lazy or the unthinking. The  Macquarie definition of assume is “to take for granted or without proof, suppose as a fact”. To…

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This article originally appeared in Issue 51 of InSight Published 24 September 2008     Two weeks ago there was a huge announcement in world sport – Lance Armstrong was making a comeback to cycling.   For those of you unaware of Lance Armstrong, he’s the only man in history to have won 7 Tour…

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This article originally appeared in Issue 50 of InSight Published 17 September 2008     When Paul McCartney continued his music career after The Beatles broke up, he formed a band called Wings. Wings had a number of hits in the 1970’s before Macca realised less is more and went solo. One of the Wings’…

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Recruiters are in the recruitment game because (presumably) they are more interested in working in a competitive, results-focused, people-oriented environment than in working in a placid and predictable environment. Amongst the many great skills that recruiters do possess, it appears advertisement writing is not one of them. There is no excuse for poor literacy and…

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This article appeared in Issue 48 of InSight Published 3rd September 2008     I attend RCSA breakfasts and other functions as much as I can. Even though I have been in the recruitment industry since 1989, I am always hungry to learn more about makes a recruiter successful.   Late last year I went…

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This article originally appeared in Issue 46 of InSight   Published 20th August 2008     I was a very average recruiter for about 3 years when I first started in the industry. One of the reasons was that I was more passive than assertive in my approach to candidates and clients. As someone in…

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Recently online career network site LinkMe.com surveyed 1,768 candidates about their experiences with recruiters. If you think the major gripes of candidates are about poor websites, incomplete job descriptions, dowdy offices, filling in registration forms at reception, poor interviews or pushy consultants, you’d be way wrong. Unfortunately it’s the very basics of customer service, respect…

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Australasian Talent Conference 2008 – What can recruiters learn?     Thanks to all the participants who registered for my Teleseminar today which was a summary of all the vital information I took from the Conference and all the relevant trends and stories I plucked, which are relevant to recruiters in Australia and New Zealand.…

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