Posts Tagged ‘clients’

Monkey Business: Choose YES or NO

Yes, I’m still on about monkeys.   Last week’s article ‘Sending resumes to match emailed job specs is a job for a monkey’ drew a very spirited response from readers with a string of public comments on LinkedIn in addition to a steady stream of emails from owners. The common theme was that agency owners…

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Agree and sign or stop wasting my time

Way back at the beginning of my recruitment career, in 1989 in London, I was drilled in the importance of verbally confirming with the client the terms of business, followed by a confirmation fax (these were the days before email). If the client did not agree to the terms, then we did not do business…

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Do your clients really know what you do for them?

The recruitment industry is an easy and constant target for the cynics and critics of our sector. ‘Body shop merchants’, ‘charlatans’ and ‘rip off artists’ are probably some of the more printable labels hung on us. Why does this happen? Unmet or mismanaged customer expectations would be a reasonable summary of the many complaints some…

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Two gems of wisdom to guide your year ahead

I’ve previously alerted you to the excellent blog of Chris Savage, Wrestling Possums, Chris has started the year with a cracking post, Here’s The Best Advice You Will Get All Year in which he relates two pieces of advice he received recently. Here’s the advice: Take more time, cover less ground and be clear what…

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